Following the latest Covid-19 update from the government, here is a guide for 2021 members to book their seat for our next home match against Huddersfield Giants on June 25th.
The government has confirmed that existing Covid-19 restrictions will remain in place until July 19th, which will restrict the number of spectators allowed at the KCOM Stadium for home matches.
Due to the continued restrictions on social distancing, the upcoming matches against Huddersfield Giants, Salford Red Devils and Leigh Centurions will only be accessible to 2021 members and corporate partners.
There will be no match tickets available for home or away supporters.
Booking information for members is below. Corporate partners, Gold Members and wheelchair users will be contacted by the club.
2021 members will be able to book a seat for the first fixture against Huddersfield Giants from 17th June.
This is the same process that was used for the previous home fixture against Catalans Dragons in May.
For a full guide on how to book your seat via the ticket office website or phone line – click here
Supporters will be required to sit within their social bubbles for this fixture, with up to six members per bubble.
Members who have already setup their social bubbles for the previous game will be able to access this again.
To enable suitable social distancing, the full stadium will be in use including the West Stand Upper Tier to allow as many members and corporate partners to attend as possible.
Members will not access the stadium with their membership card or have access to their usual seat.
Instead, to help maintain social distancing rules, members are required to book a seat and they will receive a ticket to enter the stadium.
Ambulant disabled supporters, who do not a require a wheelchair space, can book a front-row seat to aid access by calling the Hull FC retail store on 01482 358 456. This phone line will be available from 9:30am on Thursday and available 9am to 5pm, Tuesday to Friday, thereafter.
Members are advised that they may experience a queue online or busy phone lines if they try to book immediately on Thursday morning.
2021 members are advised that the above ticketing process will remain in place for all upcoming home fixtures at the KCOM Stadium before Covid-19 restrictions are lifted on July 19th, including games against Salford Red Devils (July 5th), and Leigh Centurions (July 11th).
How To Book Your Seat
2021 members are required to book a seat at the game and will receive a ticket to enter the stadium – there will be no charge for this ticket.
2021 members will be able to book a seat for the fixture against Huddersfield Giants from 17th June.
Please note, due to social distancing guidelines, normal reserved seats will not be available and you will receive the ‘best available’ seats as close to your preferred stand/block as possible.
Members will choose their preferred stand and block, with seats allocated on a best available basis. Fans will not be able to choose a specific seat.
If your preferred area is full, you will automatically be given the next best available seats.
Members can book one ticket per membership, up to a maximum of six per transaction as long as each person is a 2021 member.
Once booked, tickets cannot be changed or cancelled.
Book Online
The easiest way to book tickets is online via the stadium ticketing website, which you can find by clicking here.
This service will be accessible 24 hours a day.
Members need to have registered for an online account on the new ticketing website. Many members will have already done this when registering for tickets for our fixture against Catalans in May.
Members who haven’t already registered, will need to follow the simple process to set up their account first which they can do straightaway – click here for a useful video guide
Members will be able to access their online account and book a ticket by using their membership card number or email address, along with their password.
Members will also be able to link their account with up to five other members who they can sit with at the game within their household or support bubble.
For a step-by-step guide on how to register, book online and link friends & family – click here
Alternatively, watch this quick video guide on how to book your ticket once registered – click here
Book by Phone
Members will also be able to call the KCOM Stadium ticket office on 01482 505 600 to register and book their tickets.
Phone lines will be open between 9.30am and 4.00pm, Mondays to Fridays.
Members are advised to have the membership card number, surname and postcode readily available for all members they are booking tickets for (please note, we cannot provide customer numbers to supporters due to data protection).
Spectators Code of Conduct
In advance of finalising a booking, all members must acknowledge they have read and agreed to the details within our current Spectators Code of Conduct.
This explains information that will be useful in advance of your visit.
To read the Code of Conduct – click here
Other Useful Information
For a full list of useful information and FAQs relating to this fixture – click here
The page above includes important information relating to the following items, plus further useful information.
- The KCOM Stadium is a Covid-safe environment and will be ‘FanReady’ for this fixture
- Face masks must be worn at all times (unless aged 11 or under, or medically exempt)
- The club hope all 2021 members will be able to attend this fixture, with group bookings permitted up to six people to help increase available capacity
- 2021 members are required to book a ticket to attend – not use their membership card
- No regular match tickets are available for this fixture
- Parking is available on Walton Street car park – stadium car parks are limited access only
- Food and drink units on the concourse will be closed
- You will be allowed to bring a drink into the stadium with you. This must be a non-alcoholic drink and it must be in a sealed, plastic bottle. Any pre opened bottles will not be allowed into the Stadium.
- You will be allowed to bring in a snack for the event. For example a packet of crisps, a chocolate bar or piece of fruit.
- The half-time draw will take place online, members can buy tickets in advance
Contact Us – Queries
We understand you may have some questions, queries or require further guidance.
With this in mind, please visit our list of useful information and FAQs relating to this match – click here
In the event that your query is not covered, then please contact our membership hotline on 01482 358 456 (Monday – Friday, 9am – 5pm) or email membership@hullfc.com.
Alternatively, visit our help desk at the KCOM Stadium retail stores from 9am on Thursday
The club respectfully requests that supporters do not send repeated emails or make repeated calls, which has been a regular occurrence recently. This is delaying response times for all supporters.
The club is still operating on a limited workforce due to government restrictions and the job retention scheme, but please be assured our staff are working tirelessly around the clock to respond to you as quickly and efficiently as possible.
2021 Membership Cards
New membership cards will be distributed to 2021 members in due course for fixtures after Covid-19 restrictions have been lifted.
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