DISABLED SUPPORTERS

DISABLED SUPPORTERS

Here is some useful information for disabled supporters who plan on attending matches at the KCOM Stadium

The Club’s Disability Liaison Officer is Haley Richardson, who is on hand 9am-5pm five days a week to deal with any queries you may have.

She can be contacted on (01482)327200 or via email at haley@hullfc.com

FACILITIES

The KCOM Stadium has good facilities for disabled supporters and provides 150 spaces for wheelchair users and their helpers.

Guide Dogs and Assistance Dogs are welcome at the KCOM Stadium and it would be helpful if you would contact Haley Richardson haley@hullfc.com in advance of the game to enable arrangements to be made.

Headsets are available for visually impaired supporters; there are no hearing loops at the Stadium.

Disabled Toilets are available, not Radar key operated.

Turnstiles open 60 minutes before the stated time of the match.

TICKETING

Disabled supporters wishing to attend Hull FC matches on a match-by-match basis will:

• Pay the full appropriate admission charge according to age and the stand for which the application is made.

• Be entitled to a free ‘Carer Ticket’ for any match for which they pay an admission charge. To be eligible for the free ‘Carer Ticket’ you must bring relevant proof that you are in receipt of a Carer Component in the Disability Living Allowance for each match attended.

The above also applies to away supporters. Appropriate proof of disability must be included if applying in advance to the KCOM Stadium ticket office or on the day of the game at the turnstile entry point. We advise away supporters to book their tickets in advance of the fixture date.

Disabled supporters should currently be in receipt of either the Higher/Medium rate Mobility or Higher Care components of Disability Living Allowance (DLA) or P.I.P.

Disabled Supporters will also need to submit copies of the DLA or P.I.P.

PARKING

Car parking on the stadium bowl is very limited; these are sold on a Seasonal basis to Season Ticket Holders. Unfortunately, due to our limited capacity, we are unable to provide disabled car parking for all requests we receive. Therefore, we have a waiting list in operation, and if any passes are available, these are dealt with on a match by match basis.

There are also disabled parking spaces available in the south car park and Walton Street.

For further details surrounding disabled parking at the Stadium, please contact Haley Richardson on 01482 327200 or via email at haley@hullfc.com. Proof of disability will be required.