The following update provides detailed information about the upcoming Betfred Super League match against Catalans Dragons, including how 2021 members can book their seat at the fixture.
Hull FC welcome back spectators to the KCOM Stadium on Monday 17th May when they host Catalans Dragons (7:45pm KO).
The match has been moved to benefit from the easing of lockdown restrictions which will take place on the same day.
Only a limited number of spectators will be permitted to attend the match due to social distancing restrictions – this will be confined to 2021 members and corporate partners only.
The crowd will be spaced out across the full stadium, including the West Stand Upper Tier, which will ensure as many current members and corporate partners as possible can attend the match if they wish.
2021 members will be required to book a seat at the fixture and will receive a ticket to enter the stadium – normal membership cards will not be operational for this game due to social distancing protocols.
Please note, corporate members, gold members and wheelchair users will be contacted directly by the club and do not need to follow this booking process.
How To Book Your Seat
2021 members are required to book a seat at the game and will receive a ticket to enter the stadium – there will be no charge for this ticket.
The booking process will open online at 9am on Monday 10th May.
Please note, due to social distancing guidelines, normal reserved seats will not be available and you will receive the ‘best available’ seats as close to your preferred stand/block as possible.
Members will choose their preferred stand and block, with seats allocated on a best available basis. Fans will not be able to choose a specific seat.
If your preferred area is full, you will automatically be given the next best available seats.
Members can book one ticket per membership, up to a maximum of six per transaction as long as each person is a 2021 member.
Once booked, tickets cannot be changed or cancelled.
Book Online
The easiest way to book tickets is online via the stadium ticketing website, which you can find by clicking here.
This service will be accessible 24 hours a day.
Members are advised to register their account in advance in preparation for Monday.
Members who haven’t already registered, will need to follow the simple process to set up their account first which they can do straightaway – click here for a useful video guide
Members will be able to access their online account and book a ticket by using their membership card number and email address.
Members will also be able to link their account with up to five other members who they can sit with at the game within their household or support bubble.
For a step-by-step guide on how to register, book online and link friends & family – click here
Alternatively, watch this quick video guide – click here
Book by Phone
Members will also be able to call the KCOM Stadium ticket office on 01482 505 600 to register and book their tickets.
Members are advised to have the membership card number, surname and postcode readily available for all members they are booking tickets for (please note, we cannot provide customer numbers to supporters due to data protection).
Phone lines will be open between 10am and 4pm on Monday, and 9am to 4pm on Tuesday to Friday.
Booking – Code of Conduct
In advance of finalising a booking, all members must acknowledge they have read and agreed to the details within our current Spectators Code of Conduct.
This explains information that will be useful in advance of your visit.
To read the Code of Conduct – click here
Other Useful Information
For a full list of useful information and FAQs relating to this fixture – click here
The page above includes important information relating to the following items, plus further useful information.
- The KCOM Stadium is a Covid-safe environment and will be ‘FanReady’ for this fixture
- Face masks must be worn at all times (unless aged 11 or under, or medically exempt)
- The club hope all 2021 members will be able to attend this fixture, with group bookings permitted up to six people to help increase available capacity
- 2021 members are required to book a ticket to attend – not use their membership card
- No regular match tickets are available for this fixture
- Parking is available on Walton Street car park – stadium car parks are limited access only
- Food and drink units on the concourse will be closed
- You will be allowed to bring a drink into the stadium with you. This must be a non-alcoholic drink and it must be in a sealed, plastic bottle. Any pre opened bottles will not be allowed into the Stadium.
- You will be allowed to bring in a snack for the event. For example a packet of crisps, a chocolate bar or piece of fruit.
- The half-time draw will take place online, members can buy tickets in advance
Contact Us – Queries
We understand you may have some questions, queries or require further guidance.
With this in mind, please visit our list of useful information and FAQs relating to this match – click here
In the event that your query is not covered, then please contact our membership hotline on 01482 358456 (Monday – Friday, 9am – 5pm) or email membership@hullfc.com.
Alternatively, visit our help desk at the St Stephen’s Shopping Centre retail store from 10am on Monday.
The club respectfully requests that supporters do not send repeated emails or make repeated calls, which has been a regular occurrence recently. This is delaying response times for all supporters.
The club is still operating on a limited workforce due to government restrictions and the job retention scheme, but please be assured our staff are working tirelessly around the clock to respond to you as quickly and efficiently as possible.
STORY SPONSOR
